Privacy Policy

Anasa360 is committed to protecting your privacy and the security of your Personal Data. The information you share with Anasa360 allows us to provide you with the best experience and results from our services, and to improve our website and the services we offer. This privacy policy explains what personal data Anasa360 collects from you when you use our website and services, how we use it, and what steps we take to ensure it is protected.

What data we collect

Anasa360 collects the following data:

  • Personal identification information (Name, email address, & phone number)
  • Session notes during Resonance Repatterning® and Scalar Heart Connection® sessions, which may include reasons for choosing to have a session, earlier life experiences, emotions experienced, outcomes that you would like from your session, etc.

How we collect your data

You provide Anasa360 with most of the data we collect. We collect data and process data when you:

  • Use our Contact form
  • Use our Book a Session form
  • Voluntarily complete a customer survey or provide feedback, testimonials, etc in comments or via email or chat
  • Email or chat with us about questions, comments, or to arrange the details of your session
  • Fill out a form in advance of a Group Resonance Repatterning® session
  • Have a Resonance Repatterning® or Scalar Heart Connection® session
  • Use or view our website, via your browser’s cookies

Anasa360 uses third party services to host this website, collect certain information (such as for a Group Resonance Repatterning® session) and collect payment. We recommend you check out the privacy policy of each of the following:

Anasa360 uses Google Analytics to help us analyse how users use our site. Read Google’s privacy policy here.

How we use your data

Anasa360 collects your data so that we can:

  • Respond to your questions
  • Personalize your experience
  • Improve our website and the services we provide
  • Confirm changes in resonance during a Resonance Repatterning® and/or a Scalar Heart Connection® session
  • Determine the most beneficial next steps for your self-healing journey and/or referrals
  • Email you a newsletter and/or special offers on our services that we think you might like

How we store and protect your data

We have appropriate security measures in place to prevent personal information from
being accidentally lost, or used or accessed in an unauthorised way. Access to this information is limited to those with a genuine business need to know and is subject to a duty of confidentiality. We will notify you and any applicable regulator of any suspected data security breach as required by law.

How long we keep your data

If you leave a comment on this website, the comment and its metadata are retained indefinitely to facilitate automatic approval of follow-up comments. These comments may also be checked by an automated spam detection service.

Anasa360 will keep your emails, text/WhatsApp messages, and session notes for up to six years, after which time they are deleted.

Who we share your data with

Anasa360 does not sell your data or share it with third parties. Resonance Repatterning® and Scalar Heart Connection® sessions are confidential and their content is not discussed with third parties without your prior written consent, unless ordered by a court of law or any authority having the power to do so. We may share personal information with law enforcement or other authorities if required by an applicable law.

Your data protection rights

Anasa360 would like to make sure you are fully aware of all of your data protection rights. You are entitled to:

• Request to see what information we hold about you
• Know what we are doing with your information and why
• Ask us to correct any mistakes in the information we hold about you or add any information that is missing
• Object to direct marketing
• Withdraw your consent at any time
Depending on our reasons for using your information, you may also be entitled to the following. Please be aware, however, that exercising some of these rights may result in us being unable to continue providing our services to you. You may:
• Ask us to delete information we hold about you
• Have your information transferred electronically to you
• Object to decisions being made that significantly affect you
• Object to how we are using your information
• Stop us using your information in certain ways

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please fill out this form, or email us at sophia.avramides@anasa360.com. To protect your privacy, we may ask you to identify yourself.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How we use cookies

Anasa360 uses cookies in a variety of ways to improve your experience of our website, including:

  • Keeping you signed in
  • Loading our site more quickly on your browser
  • Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and remove cookies from your browser by following the simple steps outlined here. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Anasa360’s website may contain links to, or embedded content (e.g. videos, images, articles, etc.) from other websites. Our privacy policy applies only to our website, so if you click on a link to another website or view embedded content, we advise you to read their privacy policy.

Changes to our privacy policy

This privacy policy is reviewed regularly and updates are made to it on this page. This privacy policy was last updated on 1 December 2020.

How to contact us

If you have any questions about Anasa360’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Our email is: sophia.avramides@anasa360.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Anasa360 has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office of your country of residence. Anasa360 is based in Brazil, but has clients in EU countries.

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